Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anna Luttrell

Anna Luttrell

August 24, 2026

5  out of  5
rating by Anna Luttrell
"Ryson's team set me up with one of the most competitive rates I could find for the kind of auto insurance I was looking for and got it all taken care of in one afternoon. Would recommend if you're looking for hassle free car insurance and good customer service."
Profile photo of Tod Strain

Tod Strain

August 17, 2026

5  out of  5
rating by Tod Strain
"Quick response and answered all questions"
We responded:
"Thank you, Tod! We really appreciate the 5-star review and are glad we could make everything quick and easy for you!"
Profile photo of Anusorn Kutil

Anusorn Kutil

August 10, 2026

5  out of  5
rating by Anusorn Kutil
"Saved me over $1000 a year on my premium for multiple vehicles. Friendly staff and made the transaction easy and quickly. No wait. Just instant savings; and the same coverage and deductible plus I now get roadside assistance too. Great people working hard you."
We responded:
"Thank you, Anusorn! It was a pleasure helping you and your family. We’re so glad we could save you over $1,000 a year while keeping the coverage you needed. We truly appreciate you trusting our team!"
Profile photo of Suzanne Chambers

Suzanne Chambers

August 6, 2026

5  out of  5
rating by Suzanne Chambers
"He was very polite, patient and explained everything to me. I felt secure with him as an agent."
We responded:
"Thank you, Suzanne! I really appreciate your kind words and the trust you placed in me. I’m glad I could make you feel comfortable and confident with your coverage!"
Profile photo of Jake Clark

Jake Clark

August 4, 2026

5  out of  5
rating by Jake Clark
"Very quick and easy to get set up!"
We responded:
"Thank you, Jake! We appreciate the 5-star review and are glad we could make getting everything set up quick and easy!"
Profile photo of Nicole Clabough

Nicole Clabough

July 30, 2026

5  out of  5
rating by Nicole Clabough
"Austin is the beat he got he the best deal especially with my sixteen year old"
We responded:
"Thank you, Nicole! Austin will love seeing this. We’re so glad he was able to help you find a great rate, especially with a young driver in the household. We appreciate you trusting our team!"
Profile photo of Virginia Shadle

Virginia Shadle

July 17, 2026

5  out of  5
rating by Virginia Shadle
"Helped me out saved 50 bucks a month with switching and better coverage!"
We responded:
"Thank you, Virginia! Saving $50 a month and getting better coverage is a win all around. We really appreciate you choosing our team!"
Profile photo of wanda tubbs

wanda tubbs

July 14, 2026

5  out of  5
rating by wanda tubbs
"Austin the Rep was so knowledgeable and helpful! Thxs"
We responded:
"Wanda, thank you so much for your 5 star Review!! We appreciate you and your business! "
Profile photo of joanna newman

joanna newman

July 7, 2026

5  out of  5
rating by joanna newman
"I had an easy, wonderful experience with getting an auto & homeowners quote from Ryson. He came in with a great quote and was patient while I explored different coverages for our vehicles. It was a great experience and I’m happy we switched over to State Farm! We are definitely saving $ by switching to State Farm. Thank you for your great customer service!"
We responded:
"Joanna, thank you so much for the kind review! I’m glad we were able to make the process easy, take the time to review your coverage options, and help your family save money. We truly appreciate you trusting our office with your insurance needs and we are grateful to have you with Ryson Shepherd State Farm!"
Profile photo of Michele Buckley

Michele Buckley

July 7, 2026

5  out of  5
rating by Michele Buckley
"The agent was very nice, helpful and knowledgeable. It was a painless and quick process and I saved money."
We responded:
"Michele, thank you for the wonderful review! I’m glad we could make the process quick and painless while helping you save money. We truly appreciate you trusting our office with your homeowners and vehicle insurance!"
Profile photo of Naomi Davis

Naomi Davis

July 6, 2026

5  out of  5
rating by Naomi Davis
"I have been very satisfied with my service so far"
We responded:
"Naomi, thank you so much for the five-star review! We’re glad to hear you’ve been satisfied with the service from our office. We truly appreciate your trust and look forward to continuing to take great care of you!"
Profile photo of Jonathan Allen

Jonathan Allen

June 30, 2026

5  out of  5
rating by Jonathan Allen
"Austin was fantastic! I had filled out an online request and received a text immediately with a quote. Not like the other companies that immediately started bombarding my phone with robocalls. I texted back and within an hour I was walking out of their office with new auto and home insurance that is saving me over $1000 per year for MORE coverage! I also met Mr. Shepherd as I was leaving and plan to add life insurance with him. Overall top tier experience!"
We responded:
"Jonathan, thank you so much for taking the time to share this! This means a lot to our team. Austin works incredibly hard to respond quickly, make the process simple, and help people find the right coverage, so it’s awesome to see that come through in your experience. I’m glad we were able to help you save over $1,000 a year and get you more coverage at the same time. It was great getting to meet you as you were leaving, and I look forward to helping with your life insurance when you’re ready. We’re grateful to have you with our office!"
Profile photo of Shannon Lashley

Shannon Lashley

June 29, 2026

5  out of  5
rating by Shannon Lashley
"Great person loved the conversation and quote!!!"
We responded:
"Shannon, thank you so much! I really enjoyed the conversation as well and appreciate you giving us the opportunity to quote your insurance. We’re grateful for the kind review!"
Profile photo of Nathan Ladehoff

Nathan Ladehoff

June 29, 2026

5  out of  5
rating by Nathan Ladehoff
"Austin helped me switch over and I ended paying half of what I was paying before."
We responded:
"Nathan, thank you for the awesome review! I’m so glad Austin was able to help you make the switch and save that much. He works hard to make the process simple and find the best value possible. We appreciate you trusting our office!"
Profile photo of David Mayes

David Mayes

June 19, 2026

5  out of  5
rating by David Mayes
"Austin was beyond helpful! Save me alot of money on my auto and home! Forever thankful!
David Mayes"
We responded:
"Thank you, David, for your feedback! It's great to hear that Austin was able to help you save on your auto and home insurance. We appreciate your support and look forward to assisting you in the future."
Profile photo of Jacob Mcloon

Jacob Mcloon

June 18, 2026

5  out of  5
rating by Jacob Mcloon
"I would recommend state farm, Austin helped me out on getting my insurance cheaper and was overall great to work with."
We responded:
"Thank you, Jacob, for your recommendation! It's great to hear that Austin was able to assist you in finding a more affordable insurance option. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Chelsea Short

Chelsea Short

June 15, 2026

5  out of  5
rating by Chelsea Short
"Ryan and Austin make everything seamless and easy with a personal touch you rarely find these days!"
We responded:
"Chelsea, thank you for your 5 star review!! We are grateful to take care of you and your insurance needs! "
Profile photo of Veronica Bryant

Veronica Bryant

June 5, 2026

5  out of  5
rating by Veronica Bryant
"Austin was awesome with helping me decide what coverage I needed and could afford!"
We responded:
"Thank you, Veronica, for your feedback! It's great to hear that Austin was able to assist you in finding the right coverage within your budget. We appreciate your trust in us for your insurance needs."
Profile photo of Abishek Pathak

Abishek Pathak

June 5, 2026

5  out of  5
rating by Abishek Pathak
"Great service. Thank you, Austin, for handling my policy smoothly and efficiently. The process was quick and hassle-free, and I truly appreciate your professionalism and assistance."
We responded:
"Thank you, Abishek, for your feedback. We're glad to hear that Austin was able to handle your policy smoothly and efficiently. Your appreciation of our professionalism means a lot to us."
Profile photo of erica gordon

erica gordon

June 2, 2026

5  out of  5
rating by erica gordon
"Austin was a pleasure to talk to and made it very easy for me to want to get the insurance and rental insurance"
We responded:
"Thank you, Erica, for your feedback! We're glad to hear that Austin made the process easy for you. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of nicole stokes

nicole stokes

June 2, 2026

5  out of  5
rating by nicole stokes
"Very easy sign up . Austin didn’t hassle me. He was very polite and it was a pleasure talking to him!"
We responded:
"Thank you, Nicole, for sharing your experience! We're glad to hear that Austin made the sign-up process smooth and enjoyable for you. If you need any further assistance, feel free to reach out."
Profile photo of Haley Graham

Haley Graham

May 29, 2026

5  out of  5
rating by Haley Graham
"I walked in on a whim and walked out with a policy the same day. The entire process was incredibly easy, and everyone was friendly and helpful. They took the time to answer all of my questions and clearly explain how everything worked. This was by far the best experience I’ve had with an insurance company, and I highly recommend them!"
We responded:
"Thank you, Haley, for sharing your experience! We're glad to hear that our team was able to assist you efficiently and answer all your questions. Your recommendation means a lot to us!"
Profile photo of Ashley Abernathy

Ashley Abernathy

May 29, 2026

5  out of  5
rating by Ashley Abernathy
"Austin was amazing! So happy to be doing business with State Farm"
We responded:
"Thank you, Ashley, for your kind words! We're glad to hear that Austin made your experience with State Farm a positive one. We appreciate your business and look forward to continuing to serve you."
Profile photo of Iamthereal TJ

Iamthereal TJ

May 28, 2026

5  out of  5
rating by Iamthereal TJ
"🔥🔥🔥🔥 great company"
We responded:
"Thank you for the 5 stars! We're glad to hear you think highly of our company. If you ever need assistance, feel free to reach out."
Profile photo of christy brown

christy brown

May 28, 2026

5  out of  5
rating by christy brown
"Wonderful employees at this office!"
We responded:
"Thank you, Christy, for your kind words about our team! We're glad to hear that our employees made a positive impression. If you need any assistance, feel free to reach out."