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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia, Birdsong

March 30, 2026

5  out of  5
rating by Cynthia, Birdsong
"Great customer service and very responsive to all requests."
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Saucyy.R6

March 30, 2026

5  out of  5
rating by Saucyy.R6
"Austin did a great job explaining things to me at a great price. 10/10 would recommend!"
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Robert Myles

March 30, 2026

5  out of  5
rating by Robert Myles
"When I spoke with April at state, she provided me with helpful information that convinced me that I needed to return to State Farm. She was very knowledgeable and patient with me while walking through everything, I recommend anyone make State Farm your insurance provider."
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Christopher Dobbins

March 25, 2026

5  out of  5
rating by Christopher Dobbins
"I had a great experience working with April. She made the entire process smooth, easy to understand, and helped me secure a much better rate than I had before. April was professional, responsive, and genuinely took the time to make sure I was getting the best coverage for my needs. I really appreciated the level of customer service and attention to detail. If you’re looking for someone reliable who actually cares about helping you save money and understand your policy, I highly recommend reaching out to her. 5/5 experience!"
We responded:
"Thank you, Christopher, for sharing your experience with April. It's great to hear that she was able to make the process smooth and help you secure a better rate. Your recommendation means a lot to us. Thanks again!"
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John Settlemire

March 24, 2026

5  out of  5
rating by John Settlemire
"Quick friendly quotes for your needs and very friendly people"
We responded:
"Hi John, thank you for your feedback and your 5 STAR review! "
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Blake S

March 23, 2026

5  out of  5
rating by Blake S
"April was great, she helped me get the quote I needed. Friendly and very professional.. 10/10 would recommend 💯"
We responded:
"Thank you, Blake, for your feedback! It's great to hear that April provided you with the quote you needed while being friendly and professional. We appreciate your recommendation!"
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chris

March 23, 2026

5  out of  5
rating by chris
"April was awesome and saved me roughly $30 on my insurance"
We responded:
"Thank you, Chris, for sharing your experience! It's great to hear that April was able to help you save $30 on your insurance. We appreciate your feedback and look forward to assisting you in the future."
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Tyler Brewer

March 13, 2026

5  out of  5
rating by Tyler Brewer
"Austin helped me save a little bit more on my car insurance bill, all while explaining things well. He’s pretty quick about it too, the call only lasted about 10 minutes."
We responded:
"Thank you, Tyler! We appreciate you and your family’s support and business. "
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Belinda Johnson

March 4, 2026

5  out of  5
rating by Belinda Johnson
"Austin was a great help. Most helpful and I appreciate his help. Wished I had talked to him earlier this month."
We responded:
"Thank you, Belinda, for sharing your experience with Austin. We're glad he could assist you and make a difference. If you need anything else, feel free to reach out. "
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Angie Landrum

March 2, 2026

5  out of  5
rating by Angie Landrum
"I was able to compare State farm policy with my existing policy and received a quote with the exact same coverage for approximately $49 less a month."
We responded:
"Thank you, Angie, for sharing your experience with us. It's great to hear that you found a more affordable option with the same coverage. We appreciate your feedback and support. "
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Valarie Harris

February 27, 2026

5  out of  5
rating by Valarie Harris
"Austin was very helpful and always gives me great service when I call to take care of business."
We responded:
"Mrs. Harris, thank you for your support and your loyalty to our office for so many years! We appreciate you so much! Always great to hear about Austin and our team providing great service! Thank you! "
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Jalecia Trotter

February 26, 2026

5  out of  5
rating by Jalecia Trotter
"Took the time to explain the policy and answered all my crazy questions."
We responded:
"Thank you, Jalecia, for your review! We're glad to hear that we could help explain the policy and address all your questions. Your feedback is greatly appreciated. "
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Janecia Buford

February 26, 2026

5  out of  5
rating by Janecia Buford
"My agent was very nice! Explained everything and made sure I was happy with my coverage."
We responded:
"Thank you, Janecia, for your feedback! It's great to hear that Austin took the time to explain everything and ensure you were satisfied with your coverage. We appreciate your support. "
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Elaine Gammons-Killian

February 20, 2026

5  out of  5
rating by Elaine Gammons-Killian
"I would recommend anyone to get insurance here. Austin and the rest of the guys at this office has went above and beyond helping me get the lowest and best rates on my auto and house insurance."
We responded:
"Thank you, Mrs. Killian, for your recommendation! We're glad to hear that Austin and the team were able to assist you in finding the best rates for your auto and home insurance. Your support means a lot to us. "
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Marissa Paday

February 20, 2026

5  out of  5
rating by Marissa Paday
"Austin was GREAT! He was very patient with me. I had a lot going on at the time but he kept in touch with me and waited till I was ready and still got me set up. I really appreciate him and his amazing customer service."
We responded:
"Thank you, Marissa, for your kind words about Austin. We're glad to hear he was patient and provided the support you needed during a busy time. Your feedback means a lot to us. "
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Stephen Scarbrough

February 16, 2026

5  out of  5
rating by Stephen Scarbrough
"I was quoting a lot of different insurance companies and Austin at Ryson Shepherd State Farm was extremely friendly and professional. He helped get us lower rates than we’d been paying (literally 50% lower!) and he was very helpful in answering questions. We received the quotes fast and signing up was easy and quick. Fantastic service and highly recommend this agency to everyone!"
We responded:
"Thank you, Stephen, for sharing your experience with us! We're glad Austin could assist you in finding lower rates and making the process smooth. Your recommendation means a lot to us. "
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Holly Motes

February 14, 2026

5  out of  5
rating by Holly Motes
"Ryson was really sweet and helpful. We had need car INS again and didn't have it and he called honestly with good timing. Thanks again dude! Blessings to you and your family!"
We responded:
"Hi Holly, thank you so much for the kind words! It truly means a lot to me. I’m grateful we were able to connect at the right time and get you taken care of. We appreciate your trust in our office and wish you and your family all the best. Blessings to you as well!"
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Nicole Smith

February 13, 2026

5  out of  5
rating by Nicole Smith
"Austin is the best!"
We responded:
"Thank you so much, Nicole! We really appreciate you taking the time to share this. Austin does an amazing job and we’re blessed to have him on our team. We’re grateful for the opportunity to serve you!"
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Matthew Cronnon

February 6, 2026

5  out of  5
rating by Matthew Cronnon
"Got me set up really quickly with a new policy for my two vehicles. Took the time to make sure I saved as much money as possible. Really appreciated his help."
We responded:
"Matthew, thank you for the great review! I’m glad we were able to get everything set up quickly and help you save as much as possible. We truly appreciate your trust and look forward to being here for you anytime you need us."
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Shirley Ables

January 30, 2026

5  out of  5
rating by Shirley Ables
"Austin was amazing, very professional and knowledgeable answering all my questions. He made my transition to State Farm Insurance simple, affordable, and satisfying. Thank you!"
We responded:
"Shirley, thank you so much for your kind words! We’re thrilled to hear that Austin made your transition smooth and easy. We appreciate your business and look forward to serving you for years to come! "
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Broderick Yancey

January 20, 2026

5  out of  5
rating by Broderick Yancey
"State farm this location has been serving my family since I was a small kid. In my 40s my family have never left its only right to say this location is family also. I can remember getting birthday cards and emails and wasn't even a customer. Thats because they treat you like family and sometimes you go stray but always come back home."
We responded:
"Broderick, thank you so much for taking the time to share this. This office truly has a long history of caring for families across generations, and it means a lot to hear how much that has mattered to yours. While I’m newer to the role, I’m honored to continue the legacy of service that this office has been known for for so many years. We’re grateful you chose to come back, and we look forward to taking great care of you and your family moving forward. Thank you again for your trust."
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Nico R

January 17, 2026

5  out of  5
rating by Nico R
"Ryson helped me change my auto insurance from a company that was charging me way more than double the price he offered me. He was transparent, professional and I would not hesitate recommending him to my friends and family in terms of saving and having more coverage on auto and renters insurance."
We responded:
"Nico, thank you so much for the kind review! I’m glad we were able to find you better value while also improving your coverage. Transparency and making sure things actually make sense for our customers is always the goal. I truly appreciate the recommendation and your trust—please don’t hesitate to reach out if you ever need anything."
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Julia Spooner

January 9, 2026

5  out of  5
rating by Julia Spooner
"Ryson was helpful and helped me get the correct insurance policy quickly! 10/10 recommend."
We responded:
"Julia, thank you so much for the 5-star review! I’m glad I could help you get the right coverage quickly. I truly appreciate the recommendation and the opportunity to work with you."
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Yashika Hall

December 24, 2025

5  out of  5
rating by Yashika Hall
"Ryson is the best"
We responded:
"Yashika, thank you so much for the 5-star review! I really appreciate your support and trust. Please don’t hesitate to reach out if you ever need anything."
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Ashlynn Jimenez

December 22, 2025

5  out of  5
rating by Ashlynn Jimenez
"They were very nice and straight to the point which I appreciate."
We responded:
"Thank you so much, Ashlynn! We really appreciate your kind words. Being clear, honest, and respectful of your time is always our goal. Thanks for trusting our team—we’re here anytime you need us!"